Q. What does the special include?
A. The special includes a pretreatment for soiled areas and a deodorizer. Free stain removal is also provided.
Q. Do you charge for individual stains on my carpet?
A. No, Select Steam Carpet Inc does not charge extra for stains. We treat different stains individually at no extra charge.
Q. What is the cleaning process and drying time?
A. Our cleaning process begins by making sure you have the best carpet cleaning experience. We then pretreat all areas to help loosen up the fabric for easier extraction and treat different stains individually. We finish by extracting and deodorizing the carpet. The drying time lasts between two to eight hours.
Q. What products do you use?
A. We only use the best grade-A products recommended for carpet and upholstery cleaning. They are nontoxic and safe around your pets and children.
Q. Do you charge any hidden fees?
A. No, we do not charge any hidden fees. We believe that no customer should be put into a scam or bait and switch situation. We strongly believe that customer satisfaction and trust are the most important things in running a successful business.
Q. Do you have a minimum charge?
A. Yes, just like any other company, we have a minimum charge of $70, which includes two rooms. Most companies have a minimum charge of $100 or $150, but we make it more affordable for you.
Q. Are there any add-on services available upon request?
A. Yes, we offer add-on services upon request. These include carpet protection, sanitizing for germs and bacteria, and odor remover.